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Kaiser Patient Malpractice StoriesThe purpose of this section of The Kaiser Papers is to help save lives by learning from the experiences of others.
The following stories and articles are about actual Kaiser Permanente Patients and Employees that have been abused, maimed and killed.
They are sorted by category. If you want your story on this web site then tell us when you write in. Unless you tell us you would like it online we will not share it with the public.
These are tough times and tough words are necessary. For each patient story that is presented on the Kaiser Papers there are at least 1,000 more that should also be told. For each person that remains quiet and does not make their information public they are just as responsible as the medical staff that enables and absolves each other by their group participation in actively harming patients for financial gain.
No matter how they want to sugar coat this they are all taking part in group absolution and justifying to themselves their lack ofresponsibility and lack of action because they choose to believe that as employees they have played a small part in harming the patient. Well, the truth is that they know about it and how they all are working together and they are not stopping it. But you the public can do something about this. You can stop it from continuing by making their corporate actions public. You can contact your legislators regarding all Federally Financed contracts that Kaiser and the Permanente are paid by, and expose their wrong doing.
letter from a former KP Patient
June 26, 2005- TRAGEDY AND TRAVESTY AT KAISER HOSPITAL - A letter from
Dr. Nayvin Gordon regarding the substandard care his daughter, a twenty year old San Francisco State University student received at Kaiser. Were it not for the Kaiser diluted, overly managed, corporate cost cutting features of standard, accepted by the entire world life saving procedures this young lady may well have not suffered permanent brain damage. Kaiser really botched this case but instead of owning up to it pulled strings all over the State of California with every government agency in existence to not be held accountable.
The clock is ticking Kaiser and you are going to fall hard when the bell rings. Your time is past and we are all just going to let you lie there in the mud where you deserve to be.
Kaiser Southern California IT Horror Story
formerly at: http://www.buchanan.org/db00-0131.html but is at:
12/7/99 I was on a project with Kaiser Permanente (KP) in Pasadena, California in 1997-1998. KP was developing a new system, using Cool:gen (IEF). There were a number of Cool:gen consultants working on the project - a mixture of H-1Bs' and U.S. citizens.
KP wanted the U.S. consultants to sign on as full time employees but was only willing to pay us about $60K per year. ($60K per year is a low salary for an experienced I.T. professional in S.California). As consultants we were making about $60 per hour so needless to say, most of us declined the KP offer.
So what did KP do? It sent it's managers to the Phillipines, Egypt and India to hire employees on H-1B visas. And guess what? Some of these new hires had NO knowledege of Cool:gen. They had lied on their re'sume's and in the interview. The H-1B hires were being paid about $50-55K per year. And you guessed it, once we trained the H-1Bs' our contracts were terminated.The Cool Cool-gen programmer
Linda Kilcrease email: firstname.lastname@example.org
Often insurance companies in an effort to save face and pretend that they are perfectly run will ignore and or deny their errors in judgement and action. Rather than apologize and say they have made a mistake they will knowingly follow through to the end even though it is bringing sesrous harm to a person and their family. This is a immature, outdated business practice. The people in this subsection were wrongly incarcerated by the Kaiser Plan and the for profit Permanente Medical Group. Kaiser made a mistake and instead of correcting their mistake when it was discovered they chose to instead allow innocent people to be branded and incarcerated for the sole purpose of avoiding the publication of negative publicity.
of Murder Freed After 21 Years Behind Bars
think the hospital was covering its
Update on this
The Story of Lindsay Gentry and her parents Mike and Kathleen Gentry
"A Myotonic Muscular Dystrophy Miracle Story"
Link to a Letter from Mike and Kathleen Gentry to The American Public and All People of this world.
These are the medical highlights of Lindsay's first 6 years of life.
The Children of Yvonne Eldridge
Here is a brief overview of the heart-breaking story of Yvonne Eldridge. It is an incredible story of lies and false allegations, of egregious misuse of public trust, of an astonishing breach in the criminal justice system, of courage to stand against a brutal system gone haywire, a system intent on the systematic destruction of a loving and close-knit family. A story of perseverence under the most supremely difficult of circumstances. A story so outrageous and so shocking you won't believe it could happen. Not here. Not in America. But happen it did, and in fact, is still going on in the quiet, unassuming town of Walnut Creek, California.
A warm, caring foster mom of two medically fragile infants, Yvonne was falsely accused of child endangerment by an unscrupulous doctor. Even though there was no evidence to back up his claims, Yvonne was put on trial. During the grand jury, a so-called medical "expert" testified under oath that Yvonne suffered from Munchausen's Syndrome by Proxy (even though a scientific diagnosis was never made), and therefore, nothing she said could be believed. - Read more....http://horror.kaiserpapers.org/eldridge.html
Cynthia Toussaint -Cynthia Toussaint’s career as a ballerina was ended when a pulled hamstring led to RSD. Today she is dedicated to RSD awareness and HMO reform.
November 4, 2005
‘Psyche’ patient escapes
By Bill Silverfarb
A Kaiser Medical Center patient is in custody following a bizarre incident that left a security guard hospitalized and a pregnant woman traumatized. .....“If he is mentally ill I’m more angry at the people that allowed it to happen,” Singh said. “If he was on a suicide watch they weren’t doing a very good job of watching him.”
text mirrored at:
Parents Overcome the Odds -- Twice by Dana Parsons
The odds of Chris and Rod Royer's 12-year-old son getting the debilitating hip ailment known as Perthes disease were 1 in 5,000. But he did, and Chris knew things were bad in December 2001 when Ryan approached her as she sat in the stands watching him play basketball and said, "Mom, I can't run."
The Royers soon learned that the prognosis for Perthes, which causes deterioration of the thigh bone in the hip socket, was not good, especially for children in Ryan's age group. Kids like Ryan typically had to hunker down, withstand the arthritic-like pain the disease brought, and wait for hip-replacement surgery as adults.
Then the Royers got lucky. Chris learned about a relatively unknown procedure known as "distraction" that was performed at Sinai Hospital of Baltimore by its originator, Dror Paley, an outside-the-box orthopedic surgeon who reported 95% success rates.
The Royers, who live in Fullerton, asked their longtime health insurer Kaiser Permanente to pay for the surgery. The company refused, describing the procedure as "not medically necessary." The Royers, seeing Ryan's condition worsening to the point that pain sometimes left him in tears, signed up for it anyway. Last November, they took Ryan to Baltimore for the surgery, which cost about $50,000.
Once back in Orange County, Chris Royer took on Kaiser. Read more.......http://horror.kaiserpapers.org/royer.html
Leon Wolfsy's Op Ed - See December 18, 2002 Entry
We heard her speak the woman's name, the name of the previous patient. We didn't react at once, but when we heard the name repeated as they went out into the hall, the unthinkable occurred to us and we decided to make sure.
May 6, 2013 - Woman Seeks $1M From Kaiser for Aggravation
By WILLIAM DOTINGA
A former Kaiser Permanente patient wants $1.2 million, claiming in Los Angeles court that Kaiser sent her to collections for bills she did not owe, and has damaged her credit. This patient presented well documented evidence that Kaiser indeed had done this to her. The public should read this article and the court filing linked below because this patient has done exactly what needs to be done to have problems like this resolved. Kaiser finally did rectify their error. The method used by this patient is one that all people should employ when faced with a situation such as this. Please read the article linked below and the entire court filing to have a greater understanding as to exactly what people should do to fully present documentation that can be used as court evidence.
Court filing at: http://www.courthousenews.com/2013/05/06/tan%20asks%20$1m%20for%20aggravation%20sc120606.pdf
Kaiser Does With the TRW Report They File on You
The story of John M. Kline as told by his wife, Mrs. Maria Flor Kline.
This is the story of a senior citizen that trusted, was mislead by Kaiser Permanente, received very poor medical care, and could not change his medical plan because Kaiser had total control over it. The Federal Government was robbed for Kaiser was paid for this deplorable medical service from government funds. The citizens of this country were robbed because they funded this government Medicare program and trusted that it would be administered properly and that someone would be honestly providing oversight.
The attorneys consulted in this case for representation of Mr. Kline and his family sold the family out to Kaiser. Rather than honestly tell the family that it is a rigged system for all intents and purposes they strung them along and gave them false hope. They intentionally let the statute run out knowing full well that no one would ever question their behavior, including the California Bar Association.
Kaiser Permanente violated the law in overcharging for the actual cost of photocopying the medical records. They took advantage of a family already in the throes of mourning to drag the entire matter along until the very short statute regarding malpractice in California would be past. It was an intentional act on the part of many differnt people that consistently work together for personal financial gain at the detriment of the suriviving family members.
Mr. Kline was denied emergency medical care and from the family's information it sounds as if Kaiser also openly practiced active euthanasia on this patient.
Marie O'Dell Story.
A heartfelt letter to Senator Frist from a hypothetical deceased infant patient, - Cassie - a child that never got to live due to Kaiser Permanente cost cutting and the desire of the Permanente physician to keep as much of his portion of overall 50% year end profits as possible. In this letter it graphically explains that Kaiser doesn't really care about the arbitration system as it is terribly flawed and corrupt. Kaiser comes out the winner and gets away with this type of medical care routinely.
The Killing Fields The ongoing slaughter in the offices, clinics, gurneys, and beds of Managed Care
Kaiser and Stress Tests by Charles Phillips, M.D.
From Consumer Affairs - http://www.consumeraffairs.com/insurance/kaiser.html
away from Kaiser Permanente - Kaiser Permanente is
very much like
the cigarrette companies, and makes money while maiming and killing
and thousands of people. There is no telling how many people
died because of Kaiser Permanente.
The Death of Richard Leonard during Routine Ear Surgery
COLUMN ONE Medicine's Fatal Code of Silence Eight-year-old Richard Leonard was undergoing `minor surgery' when he died at a Denver hospital. His anesthesiologist was known as a problem. But the peer review system kept his parents in the dark. Series: Medicine's Fatal Code of Silence. FIRST OF TWO PARTS.; [Home Edition]
BARRY SIEGEL. Los Angeles Times (pre-1997 Fulltext). Los Angeles, Calif.: Aug 24, 1995. pg. 1
Another Victim of Kaiser
Commentary on the Kaiser Permanente fad of gastric bypass surgery.
Another Life Ruined By Kaiser - A Kaiser Botox Story
Kaiser ruined my life so, obviously, I pre-judge them. I am no longer with Kaiser. I was with Kaiser - Vallejo (North Bay Area) until 1995 when I changed to Health Net to save my life. The internist I saw through HN diagnosed my case in 2 minutes. She had never met me before. The ENT's and speech pathologists at Kaiser treated me for two years and had no clue.
Read more at:
A patient who suffered a brain injury-causing stroke successfully was awarded $1,871,820 against Kaiser Permanente by an Arbitrator. The patient successfully argued that Kaiser doctors were negligent in failing to perform a simple CAT scan which would have diagnosed the problem.
December 7, 2007
Kaiser to pay $1.8 million in malpractice case
45-year-old man was not diagnosed with cerebral bleeding and later suffered permanent brain damage.
Kaiser Permanente will pay $1.8 million to the family of a man who suffered a brain aneurysm after his headache was wrongly attributed to grief.
In 2005, 45-year-old Ted Blackwell visited a Kaiser clinic in Orange County with a headache and neck pain. According to the binding arbitration document, doctors attributed his symptoms to grief over the death of his brother eight days earlier.
He received an injection and was sent home.
Blackwell returned to the clinic two days later, still in pain. According to the document, his daughter requested a CT scan because of her father's disorientation but doctors decided that wasn't necessary.
Two days later, Blackwell collapsed and underwent surgery at Hoag Hospital for bleeding in his brain. He suffered permanent brain damage and is unable to work, according to his attorney James McElroy of Del Mar.
A long time California Kaiser patient suffered a painful injury. Consequently this patient received the standard Kaiser treatment of delay diagnosis, deny treatment. When Kaiser was pushed in a corner the physicians did mistreat the patient by only providing the illusion of medical care.
The patient took a chance and left the Kaiser system, leaving the state of California and obtaining insurance elsewhere. In a matter of days the patient was examined, tested and is now receiving life saving medical care that was denied by the Kaiser Permanente system.
"Had I not taken the gamble to leave the state and try to get insurance elsewhere I would have lost my legs. I know that not everyone can do that and I have suffered financially - but I have my legs. "
Please read this material send directly by the patient to the Kaiser Papers at:
Jeannette D. Brown received medical treatment on August 6 and 8, 2000 from health care facilities owned and operated by Kaiser Foundation Health Plan for the Mid-Atlantic States ("Kaiser"). On August 9, Brown was admitted to the Fairfax Hospital emergency room for a perforated sigmoid colon and significant sepsis, where she remained for forty-two days.
A cancer patient in the fight of his life suddenly has to fight his HMO at the same time. They cancelled his membership just when he needed it most. So we got involved to help him and what happened next could be a lesson for everyone.
Scott Bracy is the father of a three-month-old baby girl, and he’s fighting for his life.
In August Scott was diagnosed with malignant melanoma. Doctors at Kaiser Permanente medical center in Riverside told him with aggressive chemotherapy treatment he would have a twelve percent chance of survival.
just a few days before his fourth scheduled
treatment, Scott received
this letter from Kaiser, which says, “your membership in
health plan has been revoked due to the intentional misrepresentation
your health history." An allegation that Scott vehemently denies.
Kaiser Permanente officials are investigating the case of a 4-year-old Union City boy who died two hours after being released from the Kaiser hospital in Hayward.
admitted on Monday because he
was having trouble
maintaining his balance,
was released Tuesday. The boy died in his
home that afternoon.
Family Sues S.F. Over 911 Delay
Asthmatic woman died awaiting help
Susan Sward, Chronicle Staff Writer
Friday, October 30, 1998
filed in Superior
to Chan's plight and seeks unspecified damages from the city and Kaiser
Permanente. The suit alleges that Kaiser negligently reported the
as a drug overdose.
High Court OKs Reduced Malpractice Sum in Girl's Death
State's $250,000 limit applies in suit over hospital `dumping'
Harriet Chiang, Chronicle Legal Affairs Writer
Friday, March 26, 1999
She arrived at 5:30 p.m. and was examined by a staff physician, Dr. Trach Phoung Dang, who wanted to do blood tests to determine whether she had a bacterial infection. But a doctor at Kaiser Permanente Hospital told him not to do so, saying that the tests could wait until she was transferred to Kaiser. The girl was enrolled in Kaiser's health plan.
Mom Fights Kaiser Over Special Tests
Daughter's dying from rare disorder
Sabin Russell, Chronicle Staff Writer
Friday, May 24, 1996
An East Bay mother whose 18- year-old daughter is dying of a rare metabolic disorder is picketing Kaiser Permanente after the HMO refused to refer the teenager for tests recommended by an outside specialist.
Letting Patients Choose How to Air Their Beefs
Arbitration may be one of the best ways to deal with health care gone wrong. But it doesn't always seem that way when the little guy has no choice.
- Reynolds Holding
Sunday, July 26, 1998
her back and arm had grown
intolerable since late 1996,
crippling her ability to earn a living or really to do anything beyond
lying in a Vicodin haze at her Santa Rosa home.
Parents target drugs after kids' deaths
- Leslie Fulbright
Friday, January 14, 2005
A Danville couple whose children were killed by an allegedly intoxicated driver said Thursday they were working with Kaiser Permanente and state Sen. Tom Torlakson, D-Antioch, to develop legislation that would place tougher controls on prescription drugs.
Bob and Carmen Pack, who recently learned that the Walnut Creek nanny accused of running down their two children might have been abusing the prescription painkiller Vicodin, said at a news conference outside Kaiser's corporate offices they were pushing for a statewide, real-time database that would allow doctors and pharmacists to access medical records.
Their children Troy, 10, and Alana, 7, died in October 2003 after allegedly being hit by Jimena Barreto, 46.
transcripts from grand jury
testimony, Barreto told police
she had taken Vicodin and muscle relaxants the day of the accident. A
doctor who treated her days before the accident testified that she had
been seen by several doctors and given six different Vicodin
Kaiser Permanente and Medical Murder-by Scott G. Beach*
Patient story about an intestinal parasite infection that was inappropriately treated by Kaiser resulting in long term damage to the patient. The patient began picketing Kaiser Permanete Morse Avenue. Patient states that Kaiser retaliated against him by filing false criminal charges. The standard accusation of mental health problems and disappearance of conventional medical treatment records was made by Kaiser staff to discredit the patient. Further information on the patient at:
Bleeding the Patient: The Consequences of Corporate Health Care
David Himmelstein, MD, Steffie Woolhandler, MD, MPH
Ida Hollander, MD
Common Courage Press, 2001
Reviewed by Kenneth R. Kahn
"Bleeding the Patient" is not simply the charts and graphs and statistical study of how people are unequally treated by America's nightmarish system of "health care' but for the army of bean counters and CEO's "Bleeding the Patient" is a way of life, a creed and code to live by.
The unfortunate part is that while this volume deals with an important, timely and life- and-death subject, it does so graphically, statistically and mostly fails to convey to the reader the life and death story, the human equation, of how Americans cope with a system to which its rulers are not subjected and which causes untold suffering and misery. After reading this volume, one can only come to the conclusion that the only thing worse than an HMO is being uninsured and that sometimes there may exist little difference between the two except for paying the bill.
A real life personal example of the tyranny of HMOs was driven home to me when my wife underwent surgery at a hospital. The HMO was Kaiser Permanente. The doctor committed what was to Kaiser an unpardonable sin--he admitted her a day early, an unscheduled admission due to a low blood count. To extract its revenge, while my wife lay recovering from surgery, Kaiser sent a social worker to see my wife and told her that she had a choice of being to either a "skilled nursing facility" or to obtain "home health care" at our expense. Keep in mind that I have been paying premiums to Kaiser for years. The ultimatum was delivered as a result of the early admission by the doctor. Additionally, my wife was approached by a nurse working for Kaiser to ascertain her condition and to get her discharge as early as possible. In the end, I had verbal confrontation with the Kaiser nurse and told them that if they did not back off, I would be filing suit for malpractice based on misdiagnosis. In the end, my spouse was driven home in an ambulance at Kaiser's expense. However, they refused to pay for home health services which we then contracted. We were told by the staff at the hospital that this conduct by Kaiser is commonplace and that they harass Kaiser patients regularly. Since the hospital has a contract with Kaiser, such conduct is tolerated. Additionally, we were told that Kaiser sends people to "skilled nursing facilties" at 10 p.m. and regularly monitors the conditions of Kaiser patients to send them home as quickly as possible.
In the end, its all about money, or as my sister-in-law put, "one day they'll just give you an instruction book and a scapel and tell you to do it yourself."
Little Traci McGill
$2.35 MILLION GIRL, PARENTS WIN LEGAL MALPRACTICE RECORD
April 18, 1984
Author: Pam Slater
In what is described as the largest award ever in a Sacramento legal malpractice suit, a jury awarded an 11-year-old quadriplegic and her parents $2.35 million Tuesday after deciding the family's lawyer violated an attorney-client relationship.The jury of 11 men and one woman unanimously found that attorney Rodney A. Klein breached his duties as the family's lawyer during a medical malpractice suit that ended in an out-of-court settlement in 1978.
The jury unanimously awarded Traci McGill and her parents, Michael and Carolyn McGill, about $1 million in general damages, $469,392 in interest and $870,000 in exemplary damages.
The McGills' current attorney, Edward P. Freidberg, who specializes in legal malpractice cases, said it is the largest such award ever granted in Sacramento County.
Nov 6, 2009 9:47 pm US/Pacific
Kaiser Accused Of Losing Baby's Body
Baby Autumn lived for only two hours. Now her parents are dealing with losing her, not once, but twice. The Sacramento couple claims Kaiser Roseville lost their daughter's body.
Read more at: http://cbs13.com/local/corpse.baby.infant.2.1297864.html
mirrored for historical purposes at: http://horror.kaiserpapers.org/baby-autumn.html
Kaiser Apologizes For Burial Mix-Up
Three Infants Mistakenly Buried Together
POSTED: 7:16 pm PDT May 23, 2006
Mirrored at: http://horror.kaiserpapers.org/kaiserlostbodies.html
says it tried to call priest's
family on day of his death
rather than three days after.
May 20, 2004 - Kaiser not forthcoming over mix-up at morgue - Kaiser tried to cover up a missing Priest's body replacing a elderly woman's for a cremation!
Kaiser Permanente Medical Center-Oakland is investigating how an Episcopal priest's body was misidentified last week, and changes in its morgue's record-keeping have already been instituted, hospital officials said Wednesday.
However, Kaiser officials are still declining to answer mounting questions from family members as to how Thomas Douglas "Dewey" Schwartzenburg's body was mistaken for that of an elderly Fruitvale woman and released to a mortuary, which cremated the body.
Kaiser representative P.J. Ballard said the 59-year-old Schwartzenburg drove himself to the Oakland hospital's emergency room early May 11 and died from a heart attack shortly after. But information about what happened after Schwartzenburg died is sketchy.
Couple Claim Hospital Lost Baby's Remains
Wednesday, April 21, 1999
Oakland -- Oakland couple has filed a lawsuit against Kaiser Permanente Hospital claiming that the HMO lost the body of their stillborn daughter.
The child, Malika
stillborn at Kaiser's Hayward facility on November 23. Her parents,
Elisaia Levingston and Joe Armstrong Jr., claim that while awaiting her
autopsy results, the hospital informed them that it could not locate
her body. What happened to the body is a mystery.
Attorneys allege that the hospital had the remains cremated against the
parents' wishes. Kaiser officials yesterday said the hospital doesn't
perform or authorize cremations and doesn't know what happened. Despite
an hospital investigation and an extensive search -- even through
hospital laundry -- the baby's body has never been found. The
suit alleges that after telling the parents the baby's body had been
misplaced, the hospital offered Levingston her placenta for burial
instead and $15,000 for the loss of the child's body. The suit claims
that hospital officials told the parents at one point that the remains
might have accidentally been placed with another body that was to be
The child, Malika Armstrong, was stillborn at Kaiser's Hayward facility on November 23. Her parents, Elisaia Levingston and Joe Armstrong Jr., claim that while awaiting her autopsy results, the hospital informed them that it could not locate her body.
What happened to the body is a mystery. Attorneys allege that the hospital had the remains cremated against the parents' wishes. Kaiser officials yesterday said the hospital doesn't perform or authorize cremations and doesn't know what happened. Despite an hospital investigation and an extensive search -- even through hospital laundry -- the baby's body has never been found.
The suit alleges that after telling the parents the baby's body had been misplaced, the hospital offered Levingston her placenta for burial instead and $15,000 for the loss of the child's body. The suit claims that hospital officials told the parents at one point that the remains might have accidentally been placed with another body that was to be disposed of.
Kaiser giving parents the wrong baby stories
MOM GETS TO UNLEASH BOTTLED-UP FEELINGS AFTER BABY-SWITCH INCIDENT
Deseret News, The (Salt Lake City, UT)
March 12, 1989
A mother given the
wrong baby when she left a hospital maternity ward
last month cuddled her own son for the first time Friday and said all
she wants to do now is ``get to know him.''